Book a call outGet your gates working again
Having a problem? Tell us about it below and we will get back to you to discuss the next step.
Tell us what your gates are doing
Use this form when your electric gates, intercom or access control are not working as expected. Describe the problem in everyday language: for example, whether the gates do not respond, stop partway through a movement or behave differently depending on which remote or keypad is used. Let us know when the issue started, whether it is constant or intermittent, and whether anything about the installation has recently changed. You do not need to diagnose the fault yourself.
A few photographs of the gates, the installed equipment and visible brand labels can help us understand your setup before we contact you. Short videos may also help illustrate an intermittent issue, subject to the upload limits shown on the form. We will review your request, discuss the call out arrangements and confirm the initial visit with you. After assessing the fault, we will explain the findings and quote for any proposed repair work before carrying it out.